Five + Two ships to the following regions

UK including Highlands and Islands

Isle of Man

Mainland USA

Canada

Australia

If you do not see your region listed please CONTACT US to see if we can ship to your area. Unfortunately I am unable to ship to the EU.

All parcels are sent by Royal Mail Signed for services. I do not send packages without tracking information. Standard postage rate is for Second Class. If you require your order by a certain date please CONTACT US to ensure this is possible.

FREE POSTAGE orders cannot be combined with items that do not come under the free postage offer. Items ordered at the same time will be charged postage.

I accept all major payments via Shop Pay, Shopify payments, Paypal, GPay and Apple Pay

As of MAY 2022 I will no longer be able to retroactively apply discount codes. Codes must be entered at the time of ordering and it is the responsibility of the individual order to apply the code at checkout.

I gladly accept returns and cancellations

Contact me within: 14 days of delivery

Dispatch items back within: 30 days of delivery

Request a cancellation within: 24 hours of purchase

Cancellations of Custom Bags after using the design service will incur

a 50% Design Fee

I don't accept exchanges

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

Custom or personalised orders

Made to Order products

Digital downloads

Conditions of return

Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Subscriptions can be managed at any time from your account.